FAQ
FREQUENLY ASKED QUESTIONS
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What is Tecnovice?
Tecnovice is a leading provider of IT solutions dedicated to empowering businesses and individuals to thrive in the digital age.
Do you offer training for your software and POS systems?
Yes, we provide comprehensive training for both our software and POS systems. This includes user guides, on-site training sessions, and online tutorials to ensure that your team is comfortable and proficient with the new systems.
Can you assist with ongoing digital marketing and branding strategies?
Absolutely. We offer ongoing digital marketing and branding services to help you continually improve and adapt your strategies. This includes performance monitoring, campaign adjustments, and regular consultations to align with your evolving business objectives.
What does your company branding service include?
Our branding services encompass brand strategy development, logo design, visual identity creation, and brand messaging. We work to ensure your brand’s identity aligns with your business values and resonates with your target audience.
What is the process for starting a new software development project with your company?
Our process begins with a consultation to understand your needs and goals. We then conduct a requirements analysis, develop a project plan, and provide a detailed proposal. Once approved, we proceed with development, testing, and deployment, followed by ongoing support.
Can you help with transitioning from an old POS system to your new one?
Yes, we assist with the transition process, including data migration from your old POS system, setup of the new system, and training for your staff to ensure a smooth transition with minimal disruption to your business.
What are your pricing models for digital marketing services?
Our digital marketing pricing models vary depending on the services required. We offer flexible options including project-based pricing, monthly retainers, performance-based pricing, or value-based pricing. We provide a detailed quote based on your specific needs and goals.
What is the typical duration of a branding project?
The duration of a branding project can vary based on its scope and complexity. On average, a full branding project takes between 6 to 12 weeks, including research, design, and implementation. We provide a timeline estimate after understanding your specific needs.
How can I request support if I encounter an issue with your software or hardware?
You can request support by contacting our customer service team via phone, email, or our online support portal. We also offer remote troubleshooting and on-site assistance if necessary, depending on the nature of the issue.
What types of businesses do you typically work with for company branding?
We work with a wide range of businesses, including startups, small and medium-sized enterprises, and established companies across various industries. Our branding services are customized to meet the unique needs of each business.